We want to ensure that you are completely satisfied with your purchase.
If you are unsure about sizes or have any other questions regarding our products, please do not hesitate to contact us before placing your order. We can help you with specific product details and fit recommendations.
Was something not to your satisfaction?
We are sorry to hear this and will gladly exchange your product for you with the following guidelines:
Take a photo of the error and email it to contact@whitesprucestudio.com as soon as possible. If this was an error on behalf of the manufacturer, your item will be replaced at no charge to you.
If you are not 100% satisfied with your order, please return the product and we will either exchange it or give you your money back excluding postage costs. We will do our best to exchange items depending on stock availability. Garments must be unworn and unwashed.
Please notify us within 3 days of receipt of goods if you would like to return your order:
Email: contact@whitesprucestudio.com or Phone: 705-465-0030
We recommend that all returns and exchanges be sent using a traceable carrier. White Spruce Studio will not be held responsible for packages not received by us that were returned without a tracking number.
We strive for the highest quality and look forward to serving you. Thank you for your order and for your understanding.
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